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Developing Self and Others: Civil Service Behaviour at HEO and SEO
The behaviour Developing Self and Others focuses on growth, learning, and preparing people for future challenges. At HEO and SEO grade this means identifying skills gaps, setting development goals, coaching colleagues, and also reflecting on your own performance to improve.
This behaviour shows how you take responsibility for the progress of both yourself and those around you. It highlights how you support succession planning, how you create opportunities for people to learn, and how you use feedback to make yourself more effective in your role.
When writing a 250-word statement for this behaviour, consider:
📘 A belief statement that shows your commitment to learning and development.
📘 A situation where you identified a need to build capability in yourself or others.
📘 The actions you took to provide training, mentoring, or support, while respecting different needs and approaches.
📘 The results that prove growth, such as stronger performance, improved outcomes, or colleagues progressing to new responsibilities.
The B-STAR method works well because it helps you show a complete picture: your personal belief, the situation, the specific steps you took, and the measurable improvements that followed. Make sure the example keeps you in the driving seat, while also showing how you helped others succeed.
The image above provides a full example statement for Developing Self and Others at HEO/SEO grade. Use it to guide your own writing, focusing on how you combine personal reflection with supporting the growth of your team.
