Making Effective Decisions: Civil Service Behaviour at Executive Officer Grade

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Making Effective Decisions: Civil Service Behaviour at Executive Officer Grade

The behaviour Making Effective Decisions is about using evidence, sound judgment, and clear reasoning to reach outcomes that support organisational priorities. At Executive Officer (EO) grade, you are expected to gather relevant information, weigh up options, and make fair decisions that are consistent with policy and guidance.

This behaviour shows that you can think logically, consider the wider context, and explain your decisions clearly. It involves assessing risks, seeking input where needed, and ensuring your choices are based on facts and analysis rather than assumptions.

When preparing a 250-word statement for this behaviour, aim to demonstrate:

⚖️ A belief statement showing your commitment to fair and evidence-based decisions.
⚖️ A situation where you were required to make or support a decision.
⚖️ The actions you took to gather information, analyse options, and apply reasoning.
⚖️ The results, which should evidence good judgment, positive outcomes, or strengthened confidence in your decision-making.

The B-STAR method gives you a clear way to present your example, guiding you to set the background, describe the task, explain the actions you took, and outline the results achieved. Strong examples will highlight your ability to remain objective, use evidence, and ensure your decisions add value to your team and organisation.

The image above provides a full example statement for Making Effective Decisions at EO grade. Use it as a guide to frame your own example, focusing on how your actions led to clear, consistent, and reasoned outcomes.

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