Working Together: Civil Service Behaviour at Administrative Assistant and Administrative Officer Grade
The behaviour Working Together is about building positive relationships, supporting colleagues, and contributing to a cooperative and inclusive team environment. At Administrative Assistant (AA) and Administrative Officer (AO) grade, you are expected to help others, share information, and stay open to learning from people with different skills, backgrounds, and perspectives.
This behaviour shows that you value teamwork and understand that success comes from collaboration. It highlights your ability to listen to others, communicate openly, and respond to the needs of your team. It also demonstrates that you take responsibility for your part in creating a respectful, supportive, and productive workplace.
When writing a 250-word statement for this behaviour, aim to demonstrate:
🤝 A belief statement showing your commitment to teamwork and mutual respect.
🤝 A situation where you worked closely with others to solve a problem or achieve a shared goal.
🤝 The actions you took to communicate clearly, support colleagues, or resolve challenges together.
🤝 The result, showing how your teamwork helped achieve success and strengthen relationships.
The B-STAR method helps you tell your story in a clear and logical way: start with your belief, describe the situation and your task, then focus on your actions and the results achieved. Strong examples will show that you cooperate with others, stay positive under pressure, and help build a team where everyone feels included and valued.
The image above provides a full example statement for Working Together at AA/AO grade. Use it to guide your own response and show how you work collaboratively and supportively to achieve shared goals.
