9 Grade 6 Programme Manager Civil Service Behaviour Statements

Grade 6 Programme Manager applications require more than a well-written example. Your evidence must show ownership of substantial programmes, strategic judgement and leadership through project managers, specialists and senior stakeholders.

This guide gives you nine complete Grade 6 Programme Manager behaviour statements, with one full 250-word example for every Civil Service behaviour.

Each example is built around a realistic programme delivery challenge and shows the level of responsibility, influence and decision-making expected from a strong Grade 6 candidate.

Who Is This Guide For?

This guide is designed for candidates applying for roles such as:

• Grade 6 Programme Manager
• Grade 6 Senior Programme Manager
• Programme Delivery Lead
• Similar programme delivery roles assessed at Grade 6 level

The examples cover digital, operational, commercial and service-change programmes, allowing the guide to remain useful across government departments and delivery settings.

What Is Included?

• Nine complete 250-word behaviour statements
• One example for every Civil Service behaviour
• Role-specific guidance explaining what each behaviour looks like in Grade 6 programme delivery work
• A clear explanation of why every example works
• A full B-STAR breakdown for each statement
• A final quality checklist for reviewing your own application evidence

All Nine Civil Service Behaviours

1. Seeing the Big Picture
2. Changing and Improving
3. Making Effective Decisions
4. Leadership
5. Communicating and Influencing
6. Working Together
7. Developing Self and Others
8. Managing a Quality Service
9. Delivering at Pace

Built Around Realistic Grade 6 Programme Delivery Work

The examples cover credible programme situations, including:

• Phasing the closure of a legacy appointment route to protect access while retaining programme savings
• Replacing fragmented project reporting with one integrated programme control cycle
• Selecting a staged case-management rollout using incomplete demand evidence and a live security dependency
• Leading four connected projects through an in-year funding reduction and reduced specialist capacity
• Securing senior agreement to rebaseline an announced launch after migration defects threatened customer decisions
• Coordinating several public bodies on a shared verification service with distributed authority
• Developing project managers and a programme office through live commercial, transition and assurance responsibility
• Creating one service-based acceptance model for customer correspondence across digital and paper channels
• Recovering a statutory scheme after a supplier delay threatened testing, training and operational readiness

See What Strong Grade 6 Programme Delivery Evidence Looks Like

Each chapter explains how the example demonstrates the behaviour, where the candidate shows Grade 6 ownership and why the actions meet the expected level.

The examples show how a Grade 6 Programme Manager can:

• Own a substantial programme or major delivery area
• Lead connected projects through project managers and specialist leads
• Advise senior boards on scope, funding, sequencing and programme risk
• Manage commercial, operational and technical dependencies
• Set programme governance, tolerances and escalation routes
• Remain accountable while delivering through other managers

Clear B-STAR Breakdowns

Every statement is followed by a breakdown showing how the evidence is structured through:

• Belief
• Situation
• Task
• Action
• Result

This allows you to compare your own evidence against a complete Grade 6 programme delivery example and understand where the strongest scoring material sits.

What You Receive

• One downloadable PDF guide
• Nine full Grade 6 Programme Manager behaviour examples
• Immediate digital access after purchase
• No physical product will be posted